Consultancy services for lift Escalator Incident/ Accident investigation analysis

When lifts and escalators have an issue that leads to an incident or accident, it is important to identify the underlining causes, areas of safety concern, and make recommendations to avoid those future risks. Consultancy services for lift and escalator incident/accident investigations and analysis can bring independent expert evaluations which lead to safety assurances, transparency and accountability. Investigation of these incidents involved a methodical process of investigation, assigning investigations onsite, technical investigations of the mechanical systems and electrical components, in-depth review of maintenance history, and potentially interviewing operators or witnesses. Investigation consultants consider modes of failure in systems which include; braking systems, doors, control panels, emergency communications systems and safety circuits of vertical transport.

Professional investigation consultants use specialized investigational diagnostic tools, and evidence based international methodology, to establish a professional factual case based evidence of the incidents.This investigation typically results in a technical report detailing findings, possible causes, and recommendations. this report should cover the necessary details to allow for appropriate actions to be determined by key stakeholders such as the building owners, facility managers, enforcement agencies and insurers, for potential/corrective action, or assessing the degree of liability. The engagement of third-party consultancy services demonstrates that an unbiased and professional analysis has been retained, to assist the key stakeholders in improving safety, for maintenance improvements, and to reestablish trust of the users of vertical transport systems. Ultimately, through these services, past issues are considered to assist with reducing risk in the future, re-enforce staff/owner accountability and compliance with regulatory environmental control and considerations, and contribute to improving the safe operation of vertical transport systems.